Replacement cover

Optional paid replacement cover for one matching device. Choose the plan for your model. Each option is a separate, one-time service purchase.

How the service works

• This is an optional, one-time paid replacement service for one matching device purchased from ROSFO. It does not include a new device at checkout.
• Choose a one-year or two-year term. The term starts on the delivery date of the original device.
• You can request one replacement during the selected term without giving a reason, provided the original device meets the conditions below. The service ends after that replacement and does not restart for the replacement unit.
• Return the original device before a replacement is dispatched. Keep your original order confirmation so ROSFO can match the device and the selected plan.
• Loss, liquid damage and damage caused by misuse or human action are excluded.
• The customer pays return shipping. ROSFO pays standard outbound shipping for the replacement.
• Each plan covers one original device of the stated model. The paid service does not limit any rights you may have under applicable consumer law.

Request a replacement

Contact ROSFO during the cover term with your original order number, cover order number and model. We will provide return instructions. Please contact us before sending the device.